Last Updated: June 16, 2025

1. 30-Day Money-Back Guarantee

We offer a 30-day refund period for all subscriptions. If our solution doesn’t meet your expectations, email contact@tracveyor.com with your order details within 30 days of purchase for a full refund.

2. Eligibility Requirements

Refunds are granted when:

• Technical issues persist after support intervention

• Features advertised are non-functional

• Request is made within 30 days of purchase
  Exclusions: Chargebacks, illegal use cases, or expired subscriptions

3. Non-Refundable Circumstances

No refunds will be issued for:

• Failure to meet monitoring objectives

• Target device compatibility issues 

• Change of mind after 72 hours

• Enterprise/bulk license purchases

4. Processing Timeline

• Refund requests reviewed within 48 hours

• Approved refunds processed in 5-7 business days

• Funds returned to original payment method

5. Service Termination

Upon refund approval:

• Monitoring ceases immediately

• All collected data is permanently erased

• Activation key deactivated